SUNDAY NEWS ROOM #8 –PAYPAL, WEWORK, DOCLY & SNAPCALL
– SEPTEMBER 16TH – SUNDAY NEWS ROOM
Have you missed last week’s most important Info?
Read on for my 4 hand picked headlines of the week!
You will now be ready to start Monday fully informed and will be able to handle this week’s meetings with some chitchat.
#Social Media #PAYPAL #Fundraising #docly #wework #marketplace #influencer #coworking #snapcall #ecommerce
News #1 Paypal launches its payment application with friends
Paypal, ideal for micropayments
This is a novelty that should appeal to fans of Paypal.
The new version of its application puts a clear and clear focus on the payment between friends with a dedicated interface. It must be said that this free service that is available since September 2016 already has more than 2 million users at the moment.
The idea is simple, allowing you to pay for each other when you are at the restaurant, share the cost for a gift or even pay bills between roommates without bothering with cash.
The service is completely free at the moment, one Paypal account to another in France, but also in the European Union. What allow Paypal to claim market leadership with two million users.
An already competitive market
However, this is not a trivial matter since it is a market that attracts everyone at the moment.
Lydia, the forerunner of the market or Pumpkin with its integrated social functions represent serious competitors.
Banks are also trying to position themselves with services like S-Money, Izly … One can also think of “The Common Pot” or Depopass which reach specialized audiences on niches. Finally, impossible to forget Facebook, Apple Pay Cash or Pay Lib launched this summer between five banks.
Paypal must therefore make efforts to concentrate its leadership position.
The buttons have been redesigned for a much superior ergonomics and buttons that are really thought for that. Deployment is underway for Android and iOS.
The company has already made a big mistake with mobile payment in physical outlets in 2014. A possibility tested in Nancy now gone. These are services like Apple Pay or Samsung Pay that have clearly taken over.
A failure that Paypal strong of its 8.7 million users in France does not intend to renew.
News #2 Sweden’s Docly Raises 54 Million Euros to Deploy its Telemedicine in Europe
The Swedish start-up Docly, specializing in telemedicine, has completed a round of 54 million euros. For this operation, the company has received support from ICA Gruppen, a Swedish cutter.
Founded in 2013 by Magnus Nyhlén, Docly develops an online consultation platform accessible from a computer or smartphone. On this one, patients start by filling out a form that reviews the questions about their symptoms. From the information given by the patient, the dialogue is set up with the doctor. The patient can send messages and photos to the doctor to enable the doctor to make the most accurate diagnosis possible. Depending on the first symptoms mentioned, the patient may be required to perform tests in a laboratory.
Most of the communication between the health professional and the patient is in writing, not in real time. The doctor uses an interface that includes decision support based on all the structured data collected. It can also supplement this data with photos, video calls, results of analysis and radiology to reach a diagnosis and choose the possible treatment to prescribe.
To date, Docly claims more than 300,000 users and more than 140 partner doctors in Sweden. The company has ambitions on a European scale. In this context, France appears as a target of choice. And for good reason, medical teleconsultations will be reimbursed by Social Security on Saturday, September 15. Another Swedish start-up in the sector, Kry, chose this date to launch on the French market under the name of Livi.
In France, start-ups positioned on this niche are not lacking, like Hellocare, Medicitus, Qare, Feelae or Doctoconsult. It will also be necessary to rely on players from other segments of e-health, some of which are already thinking of positioning themselves in the field of teleconsultations, such as Doctolib, which has projects in this area. As a reminder, teleconsultations will be billed in the same way as for a traditional consultation, 25 euros for a GP and 30 euros for a specialist.
This round table will allow Docly to accelerate its deployment in Europe. The Swedish company will notably launch its solution in France. This fall, the start-up will start experiments in the Provence-Alpes-Côte d’Azur and Auvergne-Rhône-Alpes regions to test the solution with French doctors and their representatives.
Docly: the key data
Founder: Magnus Nyhlén
Headquarters: Malmö (Sweden)
Financing: 54 million euros in September 2018
News #3 SnapCall raises 1 million euros to personalize the customer relationship of e-merchants
The Parisian start-up SnapCall, which has developed a digital call button to allow consumers to directly contact a customer advisor on e-commerce sites, has completed a round of € 1 million. For this operation, the company has been surrounded by the ISAI fund and business angels.
Founded in 2016 by Arnaud Pigueller and Thomas de Becdelièvre, SnapCall, a company supported for one year by the Zendesk accelerator at Station F, has designed a solution that allows an online customer, when he is about to perform a transaction, to call a call center directly by clicking on the ad-hoc button. On the supplier’s side, the call center agent, while responding to the customer, immediately displays the current transaction and can thus provide a personalized response. “Our platform is based on hot data (identification of the customer or prospect, value and details of the basket …) and cold (volume of calls compared to a route, efficiency of the call in conversions …) in order to boost sales, while controlling the return on investment, “says Thomas de Becdelièvre, co-founder and CTO of SnapCall.
By making the voice a digital channel of choice for commercial sites, the objective of this solution is to increase targeted conversion rates. At the same time, it allows to quickly inform the user to feel confident and go after the purchase process. To date, the SnapCall button is available on the websites of large groups, such as SNCF, and mobile applications of pure-players, like SeLoger Neuf.
With this tour de table, SnapCall plans to add new technological bricks to its digital call button and accelerate its commercial development. “The goal is to bring a new experience to consumers online, replacing phone numbers on websites and applications with a smart call button,” says the young Parisian push.
SnapCall: the key data
Founders: Arnaud Pigueller and Thomas de Becdelièvre
Activity: digital call button for e-commerce sites
Financing: 1 million euros in September 2018
News #4 To make coworking spaces more attractive, WeWork offers Teem for $ 100 million
The American giant WeWork continues its shopping to offer an enriched service offer to the companies it hosts in its coworking spaces. The unicorn has just announced the acquisition of the American company Teem, which develops tools for managing workspaces.
The amount of the transaction is $ 100 million. Prior to its acquisition, the Salt Lake City-based company raised $ 21.5 million from investors like GV (formerly Google Ventures), Origin Ventures, Greycroft and NGP Capital. This is the third largest acquisition in WeWork’s history.
Founded in 2012 by Shaun Ritchie, Zach Holmquist and Dan Caffee, Teem has developed a platform that helps businesses optimize their workplaces and increase the productivity of their employees.
For this, the platform provides tools to facilitate the management of meetings between employees and the reception of visitors. The idea is to allow all employees to find a meeting room easily so that they can focus on their projects.
Teem’s platform has been integrated with many office tools, such as Office 365, Google and Slack. The company boasts more than 2,800 customers, ranging from small businesses to large organizations like Airbnb, Dropbox and GE.
A strategy focused on acquisitions to enrich the offer of business services
The acquisition of Teem is part of WeWork’s strategy to offer businesses a service offering that goes beyond real estate.
In this sense, the American coworking giant has in particular put his hand in 2017 on the Flatiron School to offer its employees and members access to coding classes of New York school, both physically and online.
After making a single takeover in 2015 (Case) and another in 2016 (Welkio), WeWork went into high gear last year by making five acquisitions, including Meetup, a social network for organizing events.
In the summer of 2017, the company, whose valuation approached $ 35 billion, raised $ 4.4 billion from SoftBank before making its debut on the bond market this year to raise an additional $ 702 million.
Before the takeover of Teem, the American juggernaut did not slow down the pace at the beginning of the year by adding three other companies to its fold, including its Chinese competitor Naked Hub, acquired for 400 million dollars.
To date, WeWork boasts more than 300 spaces in 22 countries, including four buildings in France.
The US giant says more than 1,000 companies are members of its network, including GE and Microsoft. According to the American unicorn, these companies represent more than 25% of the total number of WeWork members. In 2017, the group generated revenues of $ 886 million for a net loss of $ 933 million.