e-commerce

What buyers prefer on an e-commerce site (Quick Study)

More and more online shoppers, so, but also ever more demanding. E-commerce is booming. A study conducted by Smart Assistant focuses precisely on the expectations and preferences of these consumers in terms of e-commerce.   The expectations of online shoppers Consumers have different expectations of online sales sites: 72%...

How can a chatbot help your e-commerce site?

While chatbot is always more popular, all trades are looking into whether using a conversational agent would be relevant on their website. The question arises especially for e-merchants, for whom the experience offered to the customer on the site is more than decisive. An infographic (see below)...